Effective Date: 5-8-24
1. Returns
- Items can be returned within 30 days of receipt for a full refund.
- Items must be unused, in original packaging, and with all tags attached.
2. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original method of payment within 7-10 business days.
3. Exchanges
- Items can be exchanged for a different size or color if available. Contact us to initiate an exchange.
4. Shipping Costs
- Shipping costs are non-refundable. Return shipping costs are the responsibility of the customer.
5. Damaged or Defective Items
- If you receive a damaged or defective item, please contact us immediately for a replacement or refund.
6. Contact Us
- For any questions or concerns regarding returns and refunds, contact us at https://zupshop.com/contact/